Privacy Policy

Privacy Policy

Introduction

Welcome to https://deck-maintenance.alertblitz.com! We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here, in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including:

  1. Our official website at https://deck-maintenance.alertblitz.com.
  2. Any applications or services offered through our platform.
  3. Interactions on linked websites that fall under this Privacy Statement.
  4. Communications initiated by us, such as emails, calls, and text messages (SMS).

Please note: This policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any external services.

Processing Activities

This Privacy Policy outlines the types of data we process and the reasons for doing so when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this policy.
  3. You engage with us through communications, including newsletters, emails, or calls.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and profile preferences.
  • Payment Information: Payment details required for transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data related to your financial status or transactions with us, like bank account information (if directly provided) or transaction history.
  • Purchase Information: Details of products or services you’ve purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device IDs or IP addresses associated with your mobile device when using our applications.
  • Location Data: Geographic data collected when you use location-based services on our platform.
  • Feedback: Opinions, comments, or reviews you share with us regarding our products or services.
  • Social Media Information: Content and data shared by you on social media platforms that we may access through user permissions.
  • Product Information: Data about the products you view, search for, or purchase on our site.

We collect this information through multiple channels:

  • User input forms and profiles.
  • Automated technologies, such as cookies and tracking pixels.
  • Interactions with our customer support team.
  • Third parties who provide us with user data, adhering to their respective privacy policies.

Cookies

We utilize cookies and similar technologies for the following purposes:

  • Strictly Necessary: These cookies enable core functionalities like logging in, navigation, and accessing secure areas of our site.
  • Preference: Cookies store user preferences and settings to enhance your experience.
  • Analytics: We use analytics cookies to gather insights into how users interact with our platform, allowing us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The retention periods vary depending on the type of data:

  • Account Information: Retained while your account is active and for a reasonable period after account closure (to address disputes or technical issues).
  • Payment Information: Securely stored for transaction history and fraud prevention, in compliance with payment card industry standards.
  • Purchase Data: Kept for billing and record-keeping purposes, typically for a few years.
  • Location Data: Retained only for the duration of your interaction with our location-based services.
  • Other Personal Data: Deleted or anonymized once it is no longer needed for the purposes collected.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If you believe we have collected such data, please contact us using the details provided in the ‘Contact Information’ section below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict the processing of your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.

To exercise these rights, please submit a request in writing to our privacy team at the contact details provided below. We will respond within a reasonable timeframe, adhering to applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

We value your trust in our company, and we are committed to handling your personal data with the utmost care and transparency.